Listen Now: McFlurry Under Fire

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The golden arches is being investigated, for its dessert. I’m Brian Banmiller on Business.

Ever gone to McDonald’s with your heart set on a milkshake, ice-cream cone or McFlurry only to find the machine is broken? Turns out you aren’t alone. In fact last year, a software engineer made a website McBroken.com that tracks the McDonald’s locations where the machines are out-of-order and locations that can serve dessert. Now, according to the Wall Street Journal the Federal Trade Commission is getting involved and working to get to the bottom of the issue. But in a statement to USA Today the company says it has no reason to believe it’s the focus of an FTC investigation. The company went on to say nothing is more important than delivering on their high standards for food quality and safety. It also stressed the work it does with fully vetted partners to provide safe solutions. Franchise owners seem to disagree. According to the Wall Street Journal many location owners have complained the machines are complicated to clean and breakdowns are hard to fix. There are some problems fries can’t solve. Brian Banmiller, CBS News.

About Brian

CBS News Radio national business journalist Brian Banmiller has spent more than 40 years in the news industry, covering business, politics and the economy on television, radio and in print. Currently, his “Banmiller on Business” reports are delivered to an audience of millions nationwide.