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Feel like you’re being talked down to at work? Listen for these key phrases.
Sometimes you’re the one being patronized and sometimes you’re the one that could use a lesson on tact. Either way, there are seven words or phrases you should avoid using, and seven words or phrases you should use instead.
According to the website “Well Plus Good,” these are also the ones used most often. For example, the words “never” and “always.” Saying “you’re always late” or “you never get that right” sounds childish, plus extreme qualifiers are never one hundred percent true.
Instead, switch them out with words such as regular or frequent. A phrase to avoid, “I actually like that idea.” Saying this is a backhanded compliment. While the person likes your idea, they’re also surprised you were able to come up with it.
Simply saying, “that’s a good idea,” is a better message and will make people want to create more. For other words and phrases, you should watch out for and avoid, check out the original article now.
It’s a list that could open your eyes.
About Brian
CBS News Radio national business journalist Brian Banmiller has spent more than 40 years in the news industry, covering business, politics and the economy on television, radio and in print. Currently, his “Banmiller on Business” reports are delivered to an audience of millions nationwide.
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