Samsung’s Diagnosis

2016 was a hot year for Samsung and now we know why. Since its release Samsung has been plagued with reports of its new Samsung Galaxy Note 7 catching fire; and not just when it was plugged in. The devices were sparking a flame in people’s pockets, purses, even the floor of an airplane. The problem became so bad that the FAA banned people from even bringing it on board regardless if it was turned on or not. Now, five months after its release the company says two battery flaws were the root of the problem. In one case the positive and negative electrodes were touching which caused the whole thing to combust. Then the company turned to a second supplier for replacement batteries but couldn’t keep up with demand. That resulted in a welding error that caused a hole in the separator that was keeping volatile chemicals apart. Now the company is unveiling a whole new system of checks and balances to make sure your device stays cool, calm and collected. And it comes just in time for the launch of its newest model.