A Big Gamble

by | Oct 30, 2020

It’s a tough time for the airline industry. But some are handling the turbulence better than others.

In the early stages of the pandemic, flights were canceled and airlines dramatically reduced their capacity and schedules. Then, they introduced new rules, began sanitizing planes and offered up deals. Now, many are lifting those restrictions, which included blocking middle seats.

The one holdout—Delta. The airline says it will continue blocking middle seats on flights until at least January 6th, a date that marks the end of the holiday travel season.

Experts say the most important part about that decision is the airline’s attempt to restore confidence in air travel.

Delta is also reaffirming its decision to ban passengers who don’t wear masks. According to inc.com, there are more than 300 people on that list. And while doing this will cost them, there’s also a good chance it will pay off in the long run.

When things return to normal and people start traveling, they will choose an airline that has always taken care of them—and getting back to friendlier skies.

Brian Banmiller

About Brian

CBS News Radio national business journalist Brian Banmiller has spent more than 40 years in the news industry, covering business, politics and the economy on television, radio and in print. Currently, his “Banmiller on Business” reports are delivered to an audience of millions nationwide.

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