gary danko

A Happy Customer

They say the customer is alwasy right. But be realistic. If that bad restaurant experience leaves a sour taste in your mouth take a closer look at who's really to blame.

At the recent Pebble Beach and Food and Wine event sponsored by American Express Publishing I talked to chef Gary Danko about what keeps folks crowded around his tables. Danko's San Francisco based restaurant just celebrated its 10th anniversary. A celebration Danko attributes to hard work and loyal customers. Danko says the guests pay his bills and over his 40 years in the business he has learned how to keep the money rolling in.  read more »